Customer Satisfaction Survey

Customer Satisfaction Survey

Customer satisfaction survey’s can improve your business processes and drive the company forward not to mention helping you retain your current customers and attract new ones.

We can help;

– Retail outlets
– Hotels
– Restaurants
– Airlines

Using three different methods, we can extract the data you have collected in your surveys and questionnaires in the form of tick boxes, structured text and comment boxes (through manual data entry).

Conversion of
customer satisfaction survey

Once the data has been captured, our experienced staff will check the images for quality and accuracy. The images can then be converted to whichever format you require. Below is a selection of the formats we regular convert surveys to but if you have a specific format in mind, get in touch and we will do our best to accommodate your needs.

– CSV
– Excel (.xls)
– SPSS
– XML
– Outlook
– CRM
– Salesforce
– Access database

Finally, files are fully indexed so they can be easily used to compile reports and statistics to let you see what customers really think of your business.

If you would like to scan, capture and convert your customer satisfaction surveys, choose Pearl Scan to relieve the stress and speed up the process. Get in touch for your free quote.

customer satisfaction survey
Need more information?

Nationwide:   0845 225 5923
London:         0207 183 1885
Manchester:  0161 832 7991
Birmingham: 0121 285 1900

[email protected]

Satisfied Customers

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Why Choose us?

ExperienceSecurityInnovationAccreditationsAuditedScalability
We have over a decade of experience providing scanning services for some of the most reputable companies in the UK including blue chip companies and organisations as well as small businesses and private individuals. Some of our past clients have included NHS, local government, Manchester Metropolitan University, The University of Manchester, Aviva, BBC, Sky, Metropolitan Police, Environment Agency and many more.
We operate from a custom built scanning bureau focussed on security, safety, confidentiality and scalability. The main building is monitored by Red Care security systems and has 24 hours internal and external CCTV. We are more than happy for you to come and visit our premises so we can show you how safe your documents are with us.
Our scanning bureau is fully equipped with state-of-the-art dedicated scanning hardware catering for a wide range of document types and sizes making us a one-stop service for your scanning and digital conversion cycle. We upgrade our scanners to keep in line with the latest scanning technology and ensure we are providing the best possible scanning service at all times.
We hold a number of ISO accreditations including: ISO 9001 (Quality Management System), ISO 27001 (Information Management System) and ISO 14001 (Environment Management System) and Member of PCI (Security Standards Council). We are also a member of: ICO. (Information Commissioner’s Office), Member of Information and Records Management Society, Investors In People and Member of The Skills Pledge.
We are backed up by external quality and security audits. Our operations have been audited and approved by many NHS, Local Authorities, Private blue chip companies and we pride ourselves on the high levels of quality and security we provide to each and every one of our clients.
We have the infrastructure to support small-to-large, quick-to-long term scanning projects and with a capacity to scan 10 million images per month. This scalability provides a great deal of flexibility with the services we offer meaning we can tailor all of our services to suit the needs of each client and we will always try our best to accommodate any request.

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